This page will guide you through the procedure to request for an existing data jack to be activated. Activations are free,
and if there is sufficient switch capacity in the building they are expected to be done within one business day of the request.
We ask that you only request jacks that you will be using; we cannot activate every jack in a building. We may disconnect
jacks that have not been used in order to accommodate new requests.
If no jack exists yet in the location where you need one, please
visit the Information Technology Service Request Page
where you can fill out a
Service Request Form
for a quote to have new cabling installed.
If you have any trouble
filling out this form, please contact the Information Technology
Helpdesk (813-974-1222) for assistance.
You must either submit a separate request for each jack you need activated,
even if they are on the same face plate, or
indicate the quantity in the notes. USF IT personnel only provisions the infrastructure
and reserves the supplies for the requested number of activations and cannot perform ad-hoc work
requested on the spot.
If you have a long list of jacks or a request that
does not fit in the format below please contact
the Information Technology Helpdesk (813-974-1222) for assistance.
In order to expedite your request, please
provide us with the following information:
There are many different types of data jacks, and at times identifying them can be hard.
In the section below we have pictures of some common types and guidance on how to
obtain the jack designation.
The photograph below depicts a data jack in room 615E. On top of the jack should be a hand-written
or printed label identifying the jack; it is typically the room number followed by a letter, 615EB in this case.
If this identification is missing or unreadable, please describe the location in the notes field
and if possible indicate the jack with a post-it or similar note. There may also be dashes (615E-B) in the designation;
if so, please include these in your request.
Grey bezels indicate telephones -- we cannot connect your computer to these. Only orange bezels are for network connections.
The picture below depicts an old style telephone and data jack. In some buildings these are obsolete with the
related infrastructure demolished during renovations; it is possible these jacks cannot be activated at all.
If they are usable, there should be a jack designation written
on the jack, such as 618BA in our example. These jacks can only support one network connection.